A staggering 62% of customers will consider switching to a competitor after only 1 or 2 bad experiences. More than 90% of customers share details about less-than-perfect customer service experiences with others. And 25% would pay more for a better customer experience, regardless of medical service type.
Our call center’s goal is to increase the likelihood of a favorable patient experience. We will free up your medical staff and increase your revenue through our customer-service-oriented call center. We have HIPAA compliant, trained professional staff who can educate patients and make consultation appointments.
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